When you conduct a transaction (place an order, enroll in a class/workshop, join a club and/or request information) on our website, as part of the process, we collect personal information such as your name, address, phone number and email address. Your personal information will only be used by Savannah Sews LLC only for the specific reasons stated above.
For any unopened and undamaged product, simply contact Savannah Sews LLC at email@example.com or call (912) 348-2144 within 7 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method minus the cost of return shipping. In addition, please note the following are not eligible for refunds: fabric, digital products, software programs, embroidery patterns and files, classes, workshops, club memberships, paper patterns and pattern books are not eligible for refunds. If you have any questions or concerns, please contact us at firstname.lastname@example.org or call (912) 348-2144.